We are committed to maintaining your privacy.
To demonstrate our commitment to your privacy, Concept Z Performance
in our site and the Internet by encouraging full disclosure and
informed consent. This statement discloses the privacy practices
for the Concept Z Performance Web site. Questions regarding this
statement should be directed to Concept Z Performance Customer
Your IP Address
An Internet Protocol (IP) address is a number that is automatically
assigned to your computer every time you browse the Internet.
When users request a page from our site, our servers log the
user's current IP address. We use your IP address to help diagnose
problems with our servers and to administer our Web site. We
do not link IP addresses to anything personally identifiable.
This means that a user session will be tracked, but the user
will be anonymous.
When you set up an account with Concept Z Performance, we will
ask you for information about your vehicles, how to contact you,
your preferred method of payment and your preferred shipping
address. If necessary, we use your contact information to reach
you for help processing an order you have placed. We might ask
for demographic and interest-based information when you create
an account. Whether you provide such information is purely optional.
We might, from time to time, use this information to send you
alerts about upcoming events and promotions. We also, on occasion,
may ask you to participate in a survey. You may "opt-out"
of receiving such communications by sending us an e-mail
by contacting us using one of the methods listed below under
How to Contact Us. You also control the other parts of your account
information. You may update it at any time the same way: by signing
in from Register / Sign In in the left of the navigation bar
and then clicking on "change" to reenter any account
information you wish to change. You may also change your account
information by contacting us using one of the methods listed
below under How to Contact Us.
Other Information We Collect
When you purchase a product we ask you for information such as
name, address, and credit card information. We Store and use
this information so we can process your order. If necessary,
we might use this information to contact you for help processing
your order. When you go to the main pages in our Resource Center
area, Concept Z Performance gives you the option of alerting
a friend via an e-mail that contains a link to our site. All
such information is Stored on our servers, but we will not send
solicitations to the friend you have chosen to e-mail with this
feature. Whenever you submit messages or feedback for other users,
we Store that information. If we post such information, you will
not be able to change or remove it from the site. Whenever you
send us personal correspondence, such as e-mail or letters, or
if other users or third parties send us correspondence about
your activities or postings on the site, we may collect and Store
such information. In order to monitor our customer service to
serve you better, we also collect and Store your online interaction
with our live Customer Service Representatives, online mechanics
and online specialty part sourcing. From time to time, Concept
Z Performance holds contests and sweepstakes. We will collect
and Store all information relating to such contests and sweepstakes.
Concept Z Performance might purchase information from third parties
in order to supplement the information we have received from
Removing Your Information from Our Records
If for some reason, you want us to remove your credit card and
contact information from our database, we will, but only after
all of your transactions have been completed. All you have to
do is send us an e-mail,
visit our Customer Service Center or contact us using one of
the methods listed below under How to Contact Us. Such information,
however, is never completely removed from our database archives
because we routinely back up our servers for disaster recovery
and tax-record purposes.
Personal information includes your name, e-mail address, mailing
address, method of payment information and other data that identifies
you as an individual. Your personal information is used by Concept
Z Performance, our suppliers and shippers in order to process
and ship your orders. Concept Z Performance does not currently
sell, trade, rent or release your personal information to third
parties, but reserves the right to do so in the future.
Concept Z Performance occasionally shares aggregate data about
customers, traffic patterns, sales, and other site information
with partners, vendors, and other reputable third parties. This
data, however, does not contain any personally identifying information.
For example, we don't disclose that you purchased a specific
product, but we might share statistics on how many customers
have purchased a specific product.
Concept Z Performance discloses personal information when required
by law or in the good-faith belief that such action is necessary
to: conform to the edicts of the law or comply with a legal process
served on Concept Z Performance or its site; protect and defend
the rights or property of Concept Z Performance, the site, or
the users of Concept Z Performance; and act under exigent circumstances
to protect the personal safety of users of Concept Z Performance,
its site, or the public.
Other Sites' Policies
You might choose to leave our site via links to other sites,
including those of advertisers. Concept Z Performance is not
responsible for the privacy policies or the content on those
sites, nor is it responsible for the cookies those sites might
deposit on your hard drive.
Credit Card Security
Shopping on the Internet is incredibly safe.At Concept Z Performance,
we ensure that it's safe by transferring all of your personal
information, including your name, address and credit card, over
a Secure Socket Layer (SSL) line. This ensures that your information
is encrypted and cannot be read by others as it travels over
the Internet. The secure mode begins when you initiate your order.
You will know you're in secure mode when the tiny padlock icon,
located at the bottom of your browser, appears as "locked."
You also can verify you are in secure mode by looking at the
URL line of your browser. When accessing a secure server, the
first characters of the site address will change from "http"
to "https." After the information reaches Concept Z
Performance, it is Stored on a secure server, which means it
resides behind a firewall and cannot be accessed from outside
the company. At that point, your information can only be accessed
by employees to process your orders. All such employees sign
a privacy/security policy, which provides legal confidentiality
protection for our customers. Violations of this policy results
in disciplinary actions, including the possibility of termination,
criminal prosecution and civil action.
Concept Z Performance' Safe Shopping Guarantee
Shopping with us is so safe we guarantee it with our Safe Shopping
Guarantee. In a nutshell, we guarantee every transaction as 100
percent safe. If unauthorized charges appear on your credit card
as a result of shopping with us while using our secure server,
we will reimburse you up to the maximum $50 legal liability.
We only require that you follow the reporting steps required
by the issuer of your card (under the Fair Credit Billing Act,
your bank cannot hold you liable for more than $50 of fraudulent
By using our Web site, you are consenting to the collection,
storage, and dissemination of data as described above. We will
readily review our most current policy. Concept Z Performance
also reserves the right to e-mail you regarding changes to our
is necessary for the administration of the site.
How to Contact Us
can send general comments about it to our e-mail.
You also can use that e-mail address to: "Opt-out"
of receiving promotional offers and updates about the site. "Opt-out"
of allowing your information to be disclosed to third parties.
Notify us about updates you'd like made to your account information.